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January 13, 2010 - Industry News

Hino Trucks Engines Rank Highest in Customer Satisfaction for 2nd Consecutive Year

NOVI, MI - Hino Trucks engines rank highest in customer satisfaction for a second consecutive year according to the J.D. Power and Associates 2009 Medium-Duty Truck Engine and Transmission Customer Satisfaction Study.

Tags: award, customer service, Hino, J.D. Power

December 2, 2009 - Industry News

Hino Ranks Highest in Conventional Medium-Duty Truck Owners Customer Satisfaction Study

WESTLAKE VILLAGE, CA - Fuel economy has improved considerably among 2007 model-year medium-duty engines, compared with 2006 model-year engines, driving an increase in owner satisfaction.

Tags: customer service, Hino, J.D. Power, study

November 11, 2009 - Industry News

Ford Updates Pickup Box & Cab Assembly Programs

DEARBORN, MI - Ford Customer Service Division has refreshed its pickup box and Super Duty cab assembly programs, growing the box offerings by more than a third and adding part numbers for 2008-2010 models to the cab program.

Tags: customer service, Ford F-150

November 4, 2009 - Industry News

Ford Adds 34 Parts to Collision Truckload Program; Lowers Overall Repair Costs

DEARBORN, MI - Ford Customer Service Division (FCSD) has refreshed the offerings on its popular Collision Parts Truckload Program.

Tags: customer service

September 2, 2009 - Industry News

Freightliner Receives High Customer Satisfaction Rating

PORTLAND, OR - Freightliner Trucks announced it has received the "Highest in Customer Satisfaction among Vocational Segment Class 8 Trucks" in the J.D. Power and Associates 2009 Heavy Duty Truck Customer Satisfaction Study.

Tags: award, customer service, Freightliner, J.D. Power

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